Public Services | Tax/Revenue Collections

Public Services will be closed on Wednesday, January 1st for New Year's Day. We will reopen on Thursday, January 2nd at 8:00am.  IF YOU NEED IMMEDIATE ASSISTANCE,  PLEASE CALL 910-671-3888.

The Public Services Department is one of 13 city departments. Divisions within the Public Services Department include the Tax Division, Revenue Collections Division, Customer Service Division, and Utility Billing Division. The purpose of the department is two-fold:

  1. The department ensures city utility and tax customers are appropriately billed and assures the collection of those billed charges.
  2. The department is responsible for the collection of fees billed by other city departments.